Facilitated Solutions
FOUNDATIONS OF CONFLICT RESOLUTION
Bundled Program
Includes 5 courses:
- Understanding & Befriending Conflict
- Patterns of Conflict
- Clearing Up Misunderstandings
- Resolving Disagreements
- Managing Differences
Key Objectives and Outcomes:
- To understand how conflict inevitably emerges in interpersonal relationships
- To understand and embrace the gift of open conflict
- To understand the structure and anatomy of misunderstandings
- To understand the architecture of disagreements and power struggles
- To understand personal style differences
What is Included
Each of the 5 courses included in this Bundled Program is comprised of three engaging content videos that overviews a key concept or skill.
Each content video has an accompanying resource page with questions for personal reflection.
Each course is capped off with a “Call to Action” video that challenges students to immediately apply and practice these new concepts and skills.
Course Curriculum
Meet course instructor, David Falk
David Falk, MA, CMed is a seasoned conflict management specialist, having worked in the field since 1990 in a variety of settings as a mediator, trainer, facilitator, academic and workplace consultant.
David has been involved in assessing and intervening in conflict situations and providing consultation support to many organizations throughout Canada for over 30 years. He is a senior mediator who has experience managing the toughest of tough situations.
David is also a gifted and engaging facilitator who combines practical wisdom and humour to assist participants to enhance their understanding and abilities to prevent, manage and resolve the challenges that they face.
Testimonials
"David is a great practitioner of the material, creating a comfortable, fun and engaging learning environment–essential to a great experience!"
- Mark, School Board Trustee
"This was an excellent course! Tons of knowledge and really appreciated your “real” style–very engaging.I learned a lot from you!"
-HR Consultant, Manitoba Hydro
Additional Facilitated Solutions Services
In addition to these self-paced digital courses, Facilitated Solutions specializes in delivering:
- Customized Training
- Workplace Mediation Services
- Leadership Coaching
- Workplace Team Assessments
All services can be delivered online or in-person.